What Aswan homeowners say about our plumbing work

Our kitchen pipe burst on a Thursday night and water was seeping into the hallway. Called Ampersand around 9pm and someone came within the hour, cut the water, replaced the section of pipe, and cleaned up after. Didn't charge extra for the late hour either.

We hired them to redo the bathroom plumbing in our apartment before retiling. They rerouted two lines, fixed an old leak behind the wall we didn't even know about, and finished in three days like they said. No surprises on the final bill.

I run a small guesthouse near the Nile and had a slow leak under one of the guest bathroom sinks for months. Other plumber I called twice couldn't find it. Ampersand traced it to a cracked fitting in under an hour and replaced it same day.

Needed a full bathroom installation for a new build - toilet, shower, sink, all the piping. They walked me through the fixture options before starting and stuck to the timeline they quoted, about a week and a half from start to finish.

Had a persistent low water pressure issue in my building for over a year. Turned out to be a corroded section of pipe near the main line. They diagnosed it properly instead of just patching symptoms, which is more than I can say for two previous plumbers.

Called them on a Friday evening when our toilet started leaking onto the floor. They picked up, asked good questions to understand the problem, and had someone at our door within the hour. Fixed the valve and checked the rest of the connections too.